ALL orders that are returned for a refund are subject to a 30% Restocking Fee. (Store Credit will not have any fees)
if you are wishing to receive REFUND TO ORIGINAL PAYMENT METHOD please email: email@example.com
For an 100% STORE CREDIT, please visit this portal: briavia.happyreturns.com
Email firstname.lastname@example.org for any Preorder item(s) purchased that need to be returned/exchanged and are out of the accepted return time frame.
What items are returnable?
- Items delivered in the last 21 days. If you used a coupon code then orders are only valid for Store Credit, please choose carefully during our promo periods.
What items are non-refundable?
- Items marked on Sale are final sale.
- Coupon code items can be returned for store credit only, please choose carefully during our promo periods.
- Accessories are final sale.
- Items purchased with a gift card cannot be refunded for cash value.
We do not offer exchanges due to limited inventory, which may go out of stock.
- The best way to make an exchange is returning your item for store credit and repurchasing your size if it's still available.
- To start this process, please visit this portal! https://briavia.happyreturns.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 2-5 Business Days. Please Note - ALL orders that are returned for a refund are subject to a 30% Restocking Fee. (Store Credit will be full amount)
BRIAVIA will not be held responsible for shipping costs back. Products must be returned unwashed, unworn, undamaged and with tags attached. Items with deodorant marks, makeup, or pet fur will not accepted.
Returned items must be accompanied by the original confirmation form of your purchase (if applicable). All products will be inspected by BRIAVIA before actions will take place regarding any transactions. Once approved, you'll receive an email confirming your exchange or store credit code.
WHAT PAYMENTS DO YOU ACCEPT?
We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.