RETURNS / EXCHANGES
Returns:
At this time, we do not offer returns or store credit, all sales are final due to our highly discounted sales period!
We kindly ask that you double-check your order and carefully read descriptions, before completing your purchase. Our team is always available to assist you with any questions prior to ordering. feel free to email help@briavia.com!
What items are non-refundable?
- Items marked on Sale are final sale.
- Accessories are final sale.
- Products must be returned unwashed, unworn, undamaged, with tags attached. Items with deodorant marks, makeup, or pet fur will not be accepted.
- Items purchased with a gift card cannot be refunded for cash value.
How soon will I get my refund / store credit?
Once items are inspected by BRIAVIA, your return will be processed within 2-5 Business Days.
Returned items must be accompanied with your order number. Once approved, you'll receive an email confirming your refund or credit.
I HAVE RECEIVED THE WRONG COLOR, SIZE, DEFECTIVE ITEM, ETC. WHAT DO I DO?
OWe would be just as upset to receive something we have not purchased. Please contact HELP@BRIAVIA.COM with photos and we will fix the problem ASAP!